Privacy Policy

Privacy

Privacy Policy

Last updated: May 2026

From Granny (operated by Parampara Foods, Bengaluru) is committed to protecting your privacy. This policy explains what information we collect, how we use it, and your rights.

Information We Collect

  • Order information: Name, email, phone, delivery address, payment details
  • Account information: Email and password if you create an account
  • Usage data: Pages visited, products viewed, time on site
  • Communications: Messages via email, WhatsApp or contact forms

How We Use Your Information

  • Process and fulfil your orders
  • Send order confirmations, shipping updates, delivery notifications
  • Respond to customer service requests
  • Send promotional emails if you opted in (unsubscribe any time)
  • Improve our website and products

Sharing Your Information

We do not sell or rent your personal information to anyone.

  • Courier partners (name and address only)
  • Razorpay (payment processing only)
  • Google Analytics (anonymous usage data only)

Your Rights

  • Request access to your personal information
  • Request correction of any incorrect information
  • Request deletion of your account and personal data
  • Opt out of marketing emails any time

Contact

For privacy questions: paramparags@gmail.com or WhatsApp +91 78995 71467